SEND TO ALL GREECE
After completing your order, you will be sent a confirmation email with the details of your order.

Your orders are sent by our company with a carrier of our absolute choice, during the days and hours (Monday - Friday, 08: 00-15: 00 & Saturday 08: 00-13: 00)

Based on the delivery schedule of our partner courier and / or transport company, the deliveries are implemented as follows:

  • within Attica, within 2-5 working days from the moment your order will be registered in our online store,
  • in the prefecture capitals within 2-5 working days from the moment your order will be registered in our online store,
  • in other island regions within 3-7 working days from the moment your order will be registered in our online store, with the exception of remote areas where delivery can be made in 4-8 working days.

DOOR TO DOOR SERVICE
With the door to door service we bring gluten-free products to your home in the following cities:

  • Every Tuesday - Katerini, Larissa, Volos
  • Every Thursday - Kavala, Xanthi, Komotini, Alexandroupoli
  • Every Friday - Veria, Kozani, Grevena, Metsovo, Ioannina
  • Every last Friday of every month - Preveza, Arta, Kastoria, Florina, Edessa
     

RECEIPT POINTS
There is the possibility of receiving your online order from our facilities in Serres (3rd km. Serres - Drama) without shipping and cash on delivery costs, but also from Gatidis Fresh stores in the prefectures of Serres, Thessaloniki, Drama, Kavala and Kilkis.

Our company is not responsible for any delays due to force majeure or events that are beyond its control. Indicatively, our company is not responsible for causes of delivery delays due to delays in customs, intermediate loading-unloading areas, strikes of means of transport or other strikes that affect the delivery of products to our company's warehouses by our suppliers, etc.

In case of any delay, our company will make every effort to contact you with the information you have provided, in order to inform you and consult with you about the new delivery or delivery of another product.

Although our company takes every possible measure in order to meet your need for information regarding the possible lack of availability of a product, there is a possibility of unexpected shortage or unavailability of the product from our suppliers even after confirmation of your order.

In this case, our company will again make every effort to contact you with the information you have provided in order to inform you of any possible completeness and to consult with you about the new delivery or delivery of another product or cancellation. of the order free of charge for both parties and the interest-free refund of any money you may have paid within a reasonable time.

SHIPPING CHARGES
For orders within Greece the shipping costs are 3.00 €.
For orders with door-to-door delivery-receipt the shipping costs are 3.00 €.

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